Refund Policy

Last updated: October 4, 2026. Paddle processes Getsbetter subscription purchases as merchant of record.

Request a refund

For a refund request, contact Paddle support using the payment details from your receipt, or email parkjuram@naver.com with your account email, order reference and reason for the request. Do not send card numbers or passwords.

Refund requests are reviewed under Paddle's buyer terms and applicable consumer law. This policy does not limit your statutory rights, including remedies for an unauthorized charge or a service that is not supplied as agreed.

Cancellation is separate

Cancel renewal before the next charge through Settings → Billing and usage → Manage subscription, or the Paddle billing link in your receipt. Scheduled cancellation retains Pro until the paid period ends. Cancellation does not automatically refund a previous payment. Deleting your Getsbetter account cancels billing immediately but does not automatically refund a payment; request a refund separately.

Refund processing

Paddle handles approved refunds to the original payment method. The time for the refund to appear depends on the payment provider. If payment is reversed, paid access may end, but existing task data remains available unless you delete your account.